FAQs - Promotions

1. I have a question about a promotion.

The Coca-Cola Company may have more than one promotion running at any given time. We will, therefore, need some additional information in order to identify the promotion about which you have a question. Please send us an an email with the following details to help us in answering your question.

• Name of promotion (you may find the name on the item that describes the promotion)
• Date promotion ends (and start date, if you know it)
• Where and when you learned of the promotion (e.g., name of retailer, city and state)
• Any other details that may help us identify the promotion

2. I have a question about My Coke Rewards.

Please visit the FAQs section on the My Coke Rewards web site for answers to questions about this program.

3. I received an award notification email claiming to be from The Coca-Cola Company -- is it legitimate?

This is most likely a fraudulent email and an ongoing issue that we address in the Rumors section of our web site. Please visit this section for more information and to view samples of several hoax emails.

4. I received an email asking me to fill out a survey to answer the question, "Which do you prefer? Coke or Pepsi." Is this survey sponsored by The Coca-Cola Company?

No. Emails and links to web sites asking the question, "Which do you prefer? Coke or Pepsi," are originating from several different sources and circulating on the Internet. The emails and web sites ask that participants fill out surveys regarding product preferences. The communications promise product, cash or other prizes in return for providing personal information while participating in the surveys. Unfortunately, these are examples of the types of solicitation schemes that have plagued the Internet. The Coca-Cola Company does not participate in these types of promotions, and we are in no way associated with or responsible for the emails or the surveys. More information »

5. I received an email stating that The Coca-Cola Company would send me four cases of Coca-Cola beverages if I sent an email to my friends. The message stated that The Coca-Cola Company was doing this to build a database of consumer email addresses. Is this true?

No. Unfortunately, this is one of the many email hoaxes that have plagued the Internet. The Coca-Cola Company is not attempting to build a database by asking consumers to send emails to their friends. Please disregard any message that you receive that makes this claim.